Dear valued clients,
We have always striven to give our clientele the best experience possible when choosing VIP Whistler Transportation. We pride ourselves on the safety of our vehicles, the training of our staff, and the comfort of you, our valued customers. In these unprecedented times, we continue to put your needs first and ensuring your safety is our number one priority. That is why we have updated our policies and procedures to ensure your experience is unforgettable. Leaving you with nothing to worry about.
As questions and concerns arise due to COVID-19, our dedicated leadership team has taken a number of precautionary measures to provide the highest level of protection for our customers and team.
Our COVID-19 measures include:
- The purchase of a mobile commercial-grade steam cleaner/sanitizer, so we can completely clean and sanitize the interior of each vehicle daily. Operating at a temperature of 175C/374F this machine is able to effectively kill all bacteria.
- Chauffeurs now perform a thorough cleaning of the vehicle’s interior surfaces with Lysol disinfectant wipes between each trip.
- Chauffeurs have been issued protective disposable rubber gloves and masks. Masks are also offered to clients if they wish. Both disposable and reusable masks for purchase.
- Personal hand sanitizers are available for each group in private vehicles.
- Office staff are now working remotely, from home to limit any contamination in our office.
- All employees have been instructed to self-monitor, self-isolate and seek immediate medical attention if they show any symptoms of COVID-19.
- Under no circumstance will we allow sick employees to report for work.
- Shuttle passengers will have a non-invasive temperature check upon loading vehicles.
- Touchless hand sanitizers are available on large vehicles that shuttle different groups of people at one time. Masks are recommended for each person and available if needed.
VIP Whistler Transportation would like to thank you wholeheartedly for continuing to use us for your transportation needs. Being a small, locally operated business, we love to choose local ourselves and fully appreciate when clients do the same. Your safety, comfort and satisfaction will continue to be our number one priority and we look forward to doing business with you again in the future.
Warm regards and safe travels from all of us,
VIP Whistler Transportation